Blue Cross Blue Shield of Michigan Contacts
For all members, the best way to reach us by phone is to call the Customer Service number on the back of your subscriber ID card, formerly known as the enrollee ID, or on your Explanation of Benefit statement. You'll find our mailing address there too. Not sure where to look?
Select the address or phone number that applies to your coverage.
Call 1-888-288-2738
Blue Cross Blue Shield of Michigan
Individual Customer Care Center
P.O. Box 44407
Detroit, MI 48244
When you write to us, please include the following:
If you're shopping for health insurance, please call 1-877-469-2583.
For general information about your employer-sponsored health insurance through Blue Cross Blue Shield of Michigan:
313-225-9000
Blue Cross Blue Shield of Michigan
P.O. Box 2888
Detroit, MI 48231
When you write to us, please include the following:
Call 1-888-288-2738
Blue Cross Blue Shield of Michigan
Individual Customer Care Center
P.O. Box 44407
Detroit, MI 48244
When you write to us, please include the following:
If you're shopping for health insurance, please call 1-877-469-2583.
For general information about your employer-sponsored health insurance through Blue Cross Blue Shield of Michigan:
313-225-9000
Blue Cross Blue Shield of Michigan
P.O. Box 2888
Detroit, MI 48231
When you write to us, please include the following:
Medical records and appeals
1-866-346-7299
Precertification
Call us if you have questions about getting approval for treatment or a procedure.
1-800-572-3413